{
  "slug": "claude-rag-product-docs",
  "title": "Claude RAG over 12,000 product-docs pages",
  "outcome": "≈64% docs-recoverable tickets deflected at confidence ≥ 0.8",
  "client": "B2B SaaS · developer tooling (anonymized)",
  "industry": "Developer Tooling / B2B SaaS",
  "sample_size": "n=3,400 over 30-day shadow",
  "ci": "95%",
  "timeline": "7 weeks discovery to production",
  "year": 2026,
  "stack": [
    "Anthropic Claude Sonnet 4.6",
    "Anthropic Claude Haiku 4.5",
    "PostgreSQL pgvector 0.7",
    "BAAI bge-reranker-large",
    "Cloudflare Workers",
    "Langfuse",
    "Algolia"
  ],
  "compliance": [],
  "canonical_url": "https://www.getwidget.dev/case-studies/claude-rag-product-docs/",
  "updated": "2026-05-14"
}